Cookie & Privacy Policy

The term ‘WallAway’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. 

Introduction

We are committed to protecting and respecting your privacy.  This Policy sets out how we will treat any personal information we collect from you or that you provide to us. By visiting www.wall-away.co.uk you are accepting and consenting to the practices described in this Policy.

The information we collect

If you are simply visiting our website to view information we will not collect any personal data about you.  We may collect general information about your browsing patterns, but this information is only used to analyse, manage and develop the website and is not linked to any individual.  (Please see Cookie information below.)

If you voluntarily choose to share personal data with us you are consenting that we may collect, store and use that personal information in the following way:

The reason you choose to submit personal information to us, and how we use it:

 

​Email/contact us with a request, feedback or quote request, we will store your information that is included until we have dealt with your feedback or request.​

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Use and storage of your personal information

Personal information submitted to us via this website or obtained by us will only be used for the purposes we have specified. 

All personal information is stored securely and dealt with in accordance with the EU General Data Protection Regulations 2018.  Our website and all associated data is hosted on secure servers based in the UK and we use a GDPR-compliant Content Delivery Network.  We also use a GDPR-compliant cloud storage system for other files.

Sharing of your personal information

We collect user information to provide to potential advertisers with statistical information about our users, but this information will not be used to identify any individual user – see Cookies below.

We also share information about your use of our website with our advertising and analytics partners, but this information does not identify any individual user.

From time to time we may use third party suppliers to provide some of our services to you.  These third parties have been carefully chosen and all comply with the relevant data protection legislation.    

Our main third party providers are:​

  • Google (another of our Affiliate Advertisers and also used for Analytics – see below)  (Privacy Policy).

About cookies and the way we use them

A cookie is a small text file that is placed on your computer when you visit a website.  You can find out more about cookies here: www.allaboutcookies.org

We use cookies on our website to track information about how visitors use our website.  This helps us to improve the website for our users.

Like most websites we use Google Analytics to track information about your computer and about your visits to and use of our website (geographical location, web browser type and version, operating system, referral source, length of visit, your activity on the website, page views, website navigation and the website you exit to).  We use this information to find out how many people use our website and to analyse how they navigate and use our website.  We use a standard implementation of Google Analytics and have turned on anonymised IP addresses, which means that none of this information personally identifies you to us or Google. We would also refer you to Google’s own Privacy Policy

By continuing to use our website you are consenting to the use of cookies. Clicking on the "Accept" button on the cookies notice will cause the notice to disappear.

You can delete any cookies we have placed on your computer and block any future cookies by following the instructions here: www.allaboutcookies.org/manage-cookies. However, if you block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Looking after your personal information

Looking after your personal information is of great importance to us.  All information you provide to us is stored on our secure servers. In order to prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Any information you send to us will be encrypted using SSL technology. However, please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Children’s privacy

We never knowingly collect or maintain information from our website from individuals under 16 years of age.

Third party websites

Our website contains links to other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.

Your rights

We work hard to ensure that you are kept fully informed of the personal information we hold, both when we obtain it and at regular intervals subsequently.  Please do let us know if the personal information which we hold about you needs to be corrected, updated or deleted at any time.

Our website and all our newsletters contain a link to enable you to opt out of further correspondence from us.  If you do not wish to receive further information from us please do opt out, unsubscribe or email us at .

You have the right to ask for a copy of your personal information.

Changes to this Policy

We may change this Policy as we deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.  You should check this page occasionally to ensure you are happy with any changes.

Contact

Should you have any questions or concerns about this Policy, our Terms of Use or any part of our website, please contact WallAway.